Frequently Asked Questions

A Naturopath is a holistic health coach – someone who will help you, guide you, educate you and support you in all areas of your health and wellbeing. They utilise evidence-based natural medicine to get to the root of your health complaints and develop a treatment plan designed to treat the causes, not just the symptoms. To do this Naturopaths draw on a wide range of treatment methods, including: herbal medicine, nutritional medicine and dietary and lifestyle advice. Naturopaths are also preventative medicine specialists, supporting you in your goal to achieve your best health for life. A Naturopathic assessment is one of the best preventative medicine tools available, and can often uncover the beginnings of disease long before it has become diagnosable. Above all, Naturopaths firmly believe your health is your wealth. You only have one body to live in, so it is important to make sure you understand it, nurture it and support it.

Naturopathy uses the best of both scientific evidence and traditional medicine to form a complete system of health care. It is underpinned by six principles:

• The healing power of nature
• First do no harm
• Find and treat the cause whenever possible, not only the symptoms
• Treat the whole person
• Education
• Prevention

These are kept in mind when a Naturopath first speaks with you about your unique needs, develops a treatment plan and offers maintenance for long term positive health.

We may be biased, but we believe everyone can benefit from seeing a Naturopath. Think of your Naturopath as your natural health care provide. Whether you are seeking treatment for a pre-existing condition or looking to establish positive health habits that will benefit you in the long run, our Naturopath’s are here to help!

Click here to read more about what a Naturopath can do for you.

A Naturopath will provide you with an understanding of your current health and how your diet, lifestyle, relationships, stress and environment have contributed to where you currently are.

We offer:

• Specialised testing to uncover the underlying issues, including: iridology, zinc, microscopic blood analysis, salivary cortisol, stool testing, food intolerance
• Access to the best natural therapies and medicines available
• Someone who listens to your health concerns and works with you to set simple, achievable goals to help you start feeling well again
• Coaching and support every step of the way
• The ability to regain your health, happiness and vitality

We utilise the best natural medicines and the latest biochemical testing to address your health concerns. We then tailor your treatment to be specific to your unique needs.

Here at Mullen Health, we specialise in digging deep to uncover the underlying cause of your health concerns. We then work with you to restore to optimise your health. We take pride in educating you and helping you to understand your unique health challenges and the steps to take to restore and maintain your health.

It really is so simple and your options are endless!

• Click here to book an appointment online 
• Or you can send us an email  to [email protected]
• Prefer to chat? Pick up the phone and call us on (02) 4961 4075 during clinic hours
• Intrigued but want to know more about our services? We offer a free 15 minute phone appointment with one of our Naturopaths to discuss your current health and how we can help!
• You are also always welcome to drop by and ask any questions you may have. Find us at 16 Murray St, Hamilton NSW 2303
• You can even reach out to us via Facebook or Instagram to ask us a question
• Just looking for a quick fix? The Herb Bar is for you!
• Read more about our appointment options here
• Get started now with our Healthy Habits Program, your at home health reset!

An Initial Consultation is a one hour appointment that aims to get to the bottom of your health concerns. It’s a comprehensive deep dive into your health that may involve investigative testing, consecutive appointments and a personalised treatment plan. If you’ve been suffering for some time or you have a few issues going on, this appointment is for you. Our Naturopaths are curious and compassionate and eager to solve your health puzzle. Read more about our appointment options here

A Herb Bar appointment is a mini consult over the phone. These free consultations are ideal if you have one or two problems you would like addressed (eg: cold, anxiety, sleep issues, etc), if you’re looking for a quick remedy or if you’re new to natural health care and you just want to dip your toe in and test drive the process! Our experienced Naturopaths can personalise a treatment plan, prescribing practitioner grade natural medicines. If they feel your needs are more complex they may recommend an initial consultation for a more comprehensive look at your health. Read more about the Herb Bar here.

This is a difficult question to answer, as it depends on how long you have been unwell. In general, it can take up to one month of treatment for every year an adult body has been out of balance. However, most of our patients will start to notice improvements in their symptoms from 4-6 weeks of commencing their treatment plan.

It takes time for changes in your diet and lifestyle to be reflected in your newly generated cells. In fact, red blood cells turn over every 4 weeks, skin cells take 6 weeks, liver cells take 12 weeks, and some digestive cells take 5 days. Bones and other organs can take up to 18-24 months to heal and repair. It’s all a process, but as your cells begin to regenerate you will begin to notice changes.

Read all about our pricing here!

Our Naturopaths will always recommend what they determine to be the best course of action for you, including necessary natural medicines. They will work with you within your budget. If you have concerns regarding your budget, do not hesitate to discuss this with your Naturopath. Overall cost is determined by your current health status; the more complex your health concerns the greater number of tests and appointments that may be required and the more involved your treatment may be.

Due to legislative changes made by the Australian government, from 1st April 2019 a range of natural therapies including Naturopathy are no longer covered by private health insurance. As of January 2020, this decision to remove these natural therapies came under review and is currently ongoing. We are hopeful that in the future we will see Naturopathy covered by health funds again!

Until recently, Naturopathy was not taught in mainstream institutions and was only offered as a Diploma at private colleges. Now there are lots of options! A Bachelor of Health Science (specialising in Naturopathy) is the ideal qualification.

A good Naturopath must also be a member of an Association, such as ANTA or ANPA and be actively engaged in ongoing education. Our Naturopaths attend at least two major seminars a year, as well as completing frequent webinars and short courses.

Our Naturopaths have specialised training in iridology, natural fertility, children’s health, gut health, weight loss, cancer support, thyroid disorders, stress and adrenal fatigue. They also all have qualifications in nutritional and herbal medicine.

A Naturopath and Nutritionist work similarly in that they view the body as one whole, rather than separate systems. Their aim is to investigate the true cause of your health issues through comprehensive case taking and specialised testing. They then use natural medicines, food and lifestyle changes to correct those conditions.

The difference with a Naturopath is that they are able to use a wide range of healing tools to achieve the best outcome for you. Where a nutritionist works with diet, lifestyle and nutritional supplements only, Naturopaths employ these elements as well as the powerful properties of herbal medicine, as well as homeopathy, flower essences and iridology to treat you physically, emotionally and spiritually.

A Herbalist, specialises in herbal medicine, their treatment focuses on individualised herbal formulations. A Naturopath offers herbal medicine and so much more! A Naturopaths training also includes nutrition and lifestyle medicine, homeopathy and iridology in addition to herbal medicine. This allows Naturopaths to utilise a broader range of skills to treat each person uniquely. Read more about these differences here! 

Think of your Naturopath as being able to see the forest for the trees. Unlike other health services, Naturopaths look at ALL aspects of your health, taking into consideration of your physical, emotional, mental and spiritual well-being.

Naturopaths help you work out an individual plan for your ideal health, and then help you implement it. If they believe you would benefit from further treatment, a good Naturopath will help you coordinate referrals to trusted professionals in the specific order that you need.

We would love to clear up any concerns you may have and put you at ease before you come in to see us.

We offer a free 15 minute phone consultation with one of our Naturopaths so you can ask questions about your health and find out how Naturopathy can help.

Alternatively, you can send us your questions via email or post/private message them to us on our Facebook page. A member of our team will get back to promptly.

For a taste of Naturopathy or if you’re just after a quick fix, we also offer the Herb Bar, free expert advice and practitioner grade natural medicines in a mini consult. Call the clinic on 02 4961 4075 to speak with one of our qualified Naturopaths.

We offer online consultations for a handful or our appointments. However some require in-person appointments and generally clients come from all over Newcastle to visit us; from Lake Macquarie through to Warners Bay, all the way up to Nelson Bay, as far out as Maitland, and through to the Hunter region.

While our centre is based in Newcastle, we offer video consultations to patients Australia wide.